FAQs

International Travel

All faculty, staff, students, and volunteers on authorized travel are covered by WSU’s international travel insurance.

International travel outbound from the USA, and international travel from non-US locations to non-US destinations are covered.

If you are staff or faculty please contact compliance.risk@wsu.edu

If you are a student please contact International Programs

Yes, you can and are encouraged to contact OnCall for non-urgent requests/benefits questions prior to your trip using the information below:

Toll-free from US or Canada: +1 855-257-4627
Email: contact@oncallinternational.com

If you need medical, security, or travel assistance, contact OnCall 24/7 Global Response Center using any of the methods below. These are also found on the Travel Insurance ID Card you received during the Spend Authorization Process in Workday.

Phone: +1 603-952-2034; toll free (US & Canada): +1 855-257-4627
Email: mail@oncallinternational.com 
Text only: +1 844-302-5131
24/7 Live Chat: https://www.oncallinternational.com/chat/direct

The information below is located on the Plan ID card, which is available on Workday during the spend authorization process.

  • Claims can be submitted for reimbursement to TPAClaims@oncallinternational.com. Allow 2-3 days for OnCall to acknowledge your claim, and up to 30 days for reimbursement.
  • Include the following when filing your claim:
    • Separate bill for each insured person (staff, student, faculty, volunteer)
    • All itemized bills. An itemized bill is a description of all actual charges.
    • Copies of any accompanying reports, itineraries, etc.

BPPM 95.53 is WSU’s international travel policy, and it was created to support international travel for research and educational activities, and to comply with specific federal and state laws.

For federally funded research, please refer to BPPM 95.53 section 6, and reach out to Office of Research Support and Operations (ORSO) for more information.

International Compliance

All individuals, including citizens, nationals and residents of the United States, or any corporation, organization, or entity, including institutions of higher education are subject to the anti-bribery provision of the FCPA. 

  1. Anything of value can be monetary or non-monetary payments or gifts that can be used to corruptly influence a foreign government official. There is no minimum threshold set by the FCPA, and so a broad range of things can constitute anything of value. The following are examples of payments or gifts that might be considered under FCPA: 
  1. Unreasonable payment of travel or entertainment expenses. 
  2. Offering scholarships (for example to a child of a foreign official to gain favor) 
  3. Unwarranted employment opportunities (for example employing the relative of a foreign official go gain favor) 
  4. Charitable contributions to organizations owned or recommended by a foreign official or owned by his/her family members. 
  5. Promises of admissions to the child or relative of a foreign official to gain favor. 
  6. Contributions to a non-US political party or candidate for a non-US political office to gain favor. 

  1. A foreign government official is any officer or employee of a foreign government, or any person acting in an official capacity for or on behalf of a foreign government. These include: 
    1. Administrators at foreign state-owned universities and institutions.
    2. Foreign political party candidate
    3. Members of a royal family 

Yes, payments for legitimate services are acceptable. To ensure compliance, follow WSU’s procurement policies and document transactions according to the financial services policies.

  1. Collaborations with foreign institutions, including foreign universities and research institutions owned by a foreign government. 
  2. Projects that involve interactions with foreign officials. 
  3. Academic programs in which a foreign official may enroll. 

Yes, under the FCPA, if a third-party vendor or agent is performing work on behalf of the university in a foreign country, the university is liable for any violations of the FCPA by that third-party vendor. 

There are two main regulations governing U.S. Export Controls, and they are the Export Administration Regulation (EAR) and the International Traffic in Arms Regulation (ITAR).

Please review the trainings offered in Percipio to learn more about best practices for complying with the Foreign Corrupt Practices Act (FCPA) and U.S. Export Controls.

Cybersecurity and Privacy

Employees are encouraged to use WSU-issued devices, which are encrypted, for conducting university business. 

Training can be accessed on Percipio.

EP37: WSU Information Security Policy is the university’s policy establishing high-level requirements for Information Security and Privacy. See BPPM Chapter 87 for additional information on WSU’s information security. 

BPPM Chapter 88 is the university’s policy on information privacy. 

  1. For cybersecurity contact WSU Chief Information and Security Officer (CISO), ciso@wsu.edu, and access the Electronic Device Security Tips for International Travel.  
  1. For information privacy contact WSU System Privacy Officer, Sally Makamson, smakamson@wsu.edu.